Privacy policy

Last updated: April 2026

Privacy Policy – The Baking Mum

This Privacy Policy describes how bakingmum.com.au (“Website”) collects, uses, and protects your personal information when you visit, purchase from, or interact with our store.

Information We Collect

We may collect the following information when you interact with our Website:

Personal details such as your name, email address, phone number, and delivery address.
Payment details processed securely through Shopify Payments or other approved payment gateways (we do not store your full card details).
Order history and communication with us.
Website usage data, such as cookies and analytics, to improve our services.

How We Use Your Information
Your information is used to:

Process and deliver your orders.
Communicate with you regarding your purchase, delivery, or customer service requests.
Improve our Website, products, and customer experience.
Send marketing emails (only if you have opted in, and you may unsubscribe at any time).

Sharing of Information

We share your information only with trusted third parties as necessary to run our business:

Shopify (our e-commerce platform) for order processing, hosting, and payment security.
Delivery providers such as Australia Post or local couriers.
Legal authorities if required by law.

We do not sell or rent your personal information to third parties.

Security & Retention

We take reasonable measures to protect your personal information, but no online system is 100% secure.
Data is retained only as long as needed for business, legal, or tax purposes.

Your Rights
Depending on your location, you may have rights to:

Access or request a copy of the personal data we hold about you.
Request correction or deletion of your data (unless required to be kept for legal reasons).
Opt out of marketing communications at any time.

To exercise your rights, please contact us via email.

Children’s Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children.

International Data Transfers

As our Website is hosted by Shopify, your information may be transferred and stored securely outside of Australia, in compliance with international privacy laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in law, business practices, or services offered. The updated version will always be posted on this page with a revised “last updated” date.

Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

hello@thebakingmum.com.au